nbajed Privacy Policy

📄 Introduction

This Privacy Policy ("Policy") describes how nbajed ("the Platform", "We", "Us", "Our"), operating the website at nbajed.app, collects, uses, stores, discloses, and protects the personal information of individuals ("User", "Player", "You") who access or register on the platform. This Policy forms part of and should be read in conjunction with the nbajed Terms and Conditions.

nbajed is committed to protecting the privacy and security of all personal data entrusted to us. We process personal data only to the extent necessary to deliver our services, comply with applicable legal obligations, and maintain a safe and fair gaming environment for all players in Bangladesh and beyond. We do not sell, rent, or trade personal data to third-party marketers under any circumstances.

By registering an account or using the nbajed platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the platform immediately.

🛡️ Our Privacy Commitments

These six principles guide every data-handling decision at nbajed.

1Information We Collect

When you register an account on the nbajed platform, you provide us with personal information that is necessary to create and maintain your account. This includes your full legal name, date of birth, Bangladeshi mobile number, and the mobile financial service (MFS) account details associated with your bKash, Nagad, or Rocket wallet. Where identity verification is required, you may also be asked to provide a copy of a government-issued identification document such as a National Identity Card or Passport.

When you access the nbajed platform, we automatically collect certain technical information about your device and session. This includes your IP address, device type and model, operating system version, mobile network operator (e.g., Grameenphone, Robi, Banglalink, Teletalk), browser type, session timestamps, pages visited, and interactions within the platform. This data is collected via server logs, cookies, and similar tracking technologies.

We record all financial transactions conducted through the platform, including deposit amounts, withdrawal requests, payment method references, transaction timestamps, and transaction status. We also maintain a complete record of your gaming activity, including games played, wager amounts, game outcomes, session durations, and bonus usage. This data is retained for the purposes of account management, dispute resolution, fraud prevention, and regulatory compliance.

When you contact nbajed support via email or any other channel, we retain a record of the correspondence, including the content of your messages and any attachments. This information is used to resolve your query, improve service quality, and maintain an audit trail of customer interactions. Communications data is not used for marketing purposes without your explicit consent.

nbajed uses cookies and similar technologies to maintain your session state, remember your preferences, prevent fraud, and analyse platform usage patterns. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a defined period and are used to recognise returning users and maintain login continuity. You may disable cookies through your browser settings; however, doing so may impair certain platform features, including the ability to remain logged in between visits.

2How We Use Your Information

The primary purpose for which nbajed processes your personal data is to create and maintain your account, authenticate your identity at login, process deposits and withdrawals via bKash, Nagad, and Rocket, deliver gaming services, and provide customer support. Without this processing, we would be unable to provide the services you have signed up for.

nbajed is committed to ensuring that all users meet the minimum age requirement of 21 years. Personal data, including date of birth and government-issued identity documents, is processed for the purpose of verifying that users comply with this requirement. Age and identity verification may be conducted at registration or at any subsequent point during the account lifecycle, particularly before the processing of large withdrawals.

We use technical data, transaction records, and behavioural patterns to detect and prevent fraudulent activity, money laundering, account takeover attempts, and other security threats. This may involve automated processing of your data to flag unusual activity for manual review by our security team. Where fraud is confirmed, data may be shared with relevant law enforcement or regulatory authorities as required by applicable law.

nbajed is required by applicable law to retain certain categories of personal and transactional data for defined minimum periods. This retention obligation takes precedence over any request for erasure where the relevant legal retention period has not expired. Data processed for compliance purposes is accessed only by authorised personnel and is not used for any commercial purpose.

Anonymised and aggregated data derived from user activity is used to understand how players interact with the platform, identify popular game categories, optimise page performance, and improve the overall user experience. This analytical processing does not involve the use of personally identifiable information and the resulting insights cannot be traced back to any individual user.

In line with our Responsible Gaming commitments, nbajed monitors gaming behaviour for indicators of problem gambling, such as unusually long sessions, rapid escalation of wager amounts, or repeated failed deposit attempts. Where such patterns are identified, we may use your contact details to reach out with information about responsible gaming tools, including deposit limits, cooling-off periods, and self-exclusion options. This processing is carried out in the legitimate interest of player welfare and is not used for commercial marketing.

3How We Share Your Information

To process deposits and withdrawals, nbajed shares the minimum necessary payment data with our authorised payment partners, which currently include bKash, Nagad, and Rocket. These providers receive only the data required to complete the specific transaction and are bound by their own data protection obligations. nbajed does not share full account profiles with payment providers.

Where enhanced identity verification is required, we may share your name, date of birth, and a copy of your identification document with a third-party identity verification service. Such partners are contractually bound to process your data solely for the purpose of verification and to delete it promptly upon completion of the verification process.

The games available on the nbajed platform are powered by independent game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session identifiers to facilitate game delivery and record outcomes. They do not receive your full personal profile, contact details, or financial information.

nbajed may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are legally compelled to do so, or where disclosure is necessary to prevent imminent harm, investigate suspected fraud, or enforce our Terms and Conditions. We will notify affected users of such disclosure where we are legally permitted to do so.

In the event of a merger, acquisition, sale of assets, or other corporate restructuring involving nbajed, personal data held on our systems may be transferred to the acquiring or succeeding entity as part of the transaction. Where such a transfer occurs, we will notify registered users and ensure that the receiving entity is bound by privacy obligations no less protective than those set out in this Policy.

4Data Retention

nbajed retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention schedule provides a general guide; specific retention periods may vary based on jurisdictional requirements in force at the time.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is requested by the user prior to the end of the mandatory retention period, the data will be flagged for deletion and access will be restricted until the retention obligation expires, at which point it will be permanently removed.

5Data Security

nbajed employs industry-standard technical security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. All data in transit between your device and our servers is protected by TLS/SSL encryption. Data at rest is stored on encrypted servers hosted in secure data centres with restricted physical and logical access controls. Our platform infrastructure is subject to regular security audits and vulnerability assessments.

Access to personal data within nbajed's internal systems is strictly limited on a need-to-know basis. Staff members are granted access only to the categories of data required to perform their specific role. All internal access is logged and subject to periodic review. Employees with access to personal data are required to complete data protection training and are bound by confidentiality obligations under their employment contracts.

In the event of a personal data breach that poses a risk to your rights and freedoms, nbajed will notify affected users without undue delay once the breach has been assessed and contained. Notification will be sent to the contact details registered on your account and will include a description of the nature of the breach, the categories of data affected, and the steps we have taken to address the incident. We maintain a documented incident response procedure that is tested on a regular basis.

While nbajed takes every reasonable precaution to protect your data on our end, the security of your account also depends on the strength and confidentiality of your login credentials. You are responsible for choosing a strong, unique password, keeping it confidential, and logging out of the platform when using a shared or public device. If you suspect that your account credentials have been compromised, contact our support team immediately at [email protected].

6Your Data Rights

Subject to applicable legal limitations and identity verification, you have the following rights in relation to the personal data that nbajed holds about you:

• Right of Access: You may request a copy of the personal data we hold about you, together with information about how it is processed.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data at any time.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to mandatory legal retention obligations.
• Right to Restrict Processing: You may request that we restrict processing of your data in certain circumstances, for example while a rectification request is being assessed.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including processing for responsible gaming monitoring purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please submit a written request to [email protected]. We will verify your identity before processing any request, to ensure that personal data is not disclosed to or amended at the request of an unauthorised party. We aim to respond to all verified rights requests within ten business days.

7Minors and Age Restrictions

The nbajed platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been provided by an individual who does not meet the minimum age requirement, we will immediately delete that data and close the associated account. Parents or guardians who believe that a minor may have registered on the platform are encouraged to contact us promptly at [email protected] so that remedial action can be taken without delay.

8Changes to This Policy

nbajed reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the nature of our services. When material changes are made, we will notify registered users via the contact details held on their account prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Continued use of the nbajed platform following notification of a revised Privacy Policy constitutes acceptance of the revised terms. If you do not agree with the revised Policy, you must discontinue use of the platform and may request account closure by contacting our support team.

9Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which nbajed handles your personal data, please contact our support team in writing. All privacy-related correspondence should be directed to:

Please include your registered account username, a clear description of your request or concern, and any relevant supporting details. We may need to verify your identity before actioning any request that involves access to, correction of, or deletion of personal data.

🚀 Continue on nbajed

You have read how nbajed protects your privacy. Ready to explore the platform? Visit the casino, check out our cricket betting section, or read the FAQ if you have more questions.

21+ only. Gambling involves financial risk. nbajed promotes responsible gaming for all Bangladesh players.